General terms and conditions
In this section you will find all legal regulations related to sports betting and Grün-Weiss Sportwetten Styria GmbH as a bookmaker. By opening a customer account with Grün-Weiss Sportwetten Styria GmbH, hereinafter referred to as "GW", or by placing a bet, you confirm that you have read, understood and accepted these terms and conditions.
1.1 General Terms
1. All betting contracts are subject to the following provisions, which the bettor accepts at the latest upon conclusion of the contract.
2. The bookmaker on the one hand and the bettor on the other hand are involved in every bet as contracting parties. Children and young people are absolutely prohibited from betting. The betting event on whose occurrence bets can be placed shall be determined by the bookmaker.
3. The bookmaker has published the present betting provisions in accordance with the provisions of the applicable provincial law.
4. The legal relationship between the customer and the bookmaker is subject to Austrian law. In the absence of mandatory jurisdiction provisions to the contrary, the competent court for the location of the bookmaker in Austria shall have jurisdictions for all disputes arising from or in connection with the betting contract.
5. the betting customer declares
-> that he/she is at least 18 years of age as required by law at the place where the contract is concluded and that he/she has the legal capacity required for the conclusion of the contract. In case of doubt, the age of majority shall be proven by means of an official photo ID that meets the requirements of § 6 para. 2 line 1 of the Financial Market Money Laundering Act. The photo ID must be presented to the service staff upon request, otherwise no betting is permitted.
-> that there is no self-blocking or third-party blocking of participation in the betting offer.
-> not to have any knowledge of the outcome of the event underlying the respective bet prior to the conclusion of the contract.
-> that the funds with which he is contesting his bet do not originate from any legally unlawful act and are at his free disposal.
-> to have fully informed himself about the legal provisions applicable to him. The bookmaker expressly points out that participation or the placing of bets is prohibited or subject to restrictions in some countries.
-> she/he is responsible to know the laws concerning online gambling in his or her country of domicile; and suggesting to check whether internet gambling is lawful under Applicable Law; Statement to show : “Internet Gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use your payment card to complete this transaction".
-> if the placing of bets with GW is permitted in his country of residence, the customer himself is responsible for the payment of all taxes and duties which are due on sports betting winnings in his country. It is the customer's responsibility to pay these taxes. GW is only responsible for the taxes and duties incurred in Austria.
6. Claims for damages - insofar as it is not a case of intent or gross negligence - of the customer against the bookmaker, in particular due to delayed, faulty, manipulated or abusive data transmission are excluded. The same applies to claims for damages due to system failures. In principle, the bookmaker's liability is limited to the bet stake/amount or the winnings not yet paid out, depending on which amount is higher.
7. Liability of the bookmaker for transmission, input and/or evaluation errors is excluded.
8. The bookmaker assumes no liability for the information of information services, neither for the completeness, the topicality nor the correctness. All information in live scores and statistics is provided without guarantee. This also applies to intermediate scores for live bets. All results are taken by GW only from official association sites. (e.g. Uefa.com,
9. The bookmaker is entitled at any time to refuse the acceptance of betting offers without giving reasons, to limit the amount of the betting stakes before accepting the bets and/or to make changes to the odds before the bets are placed. It is also at its sole discretion to set odds and payout limits binding for the betting customer or to prohibit customers from using GW services without stating reasons.
10. The betting contract shall be concluded by acceptance of a betting offer. The records of the bookmaker shall be authoritative for the interpretation of the content of the contract. In the event of a betting slip being handed over, the betting customer accepts its correctness by accepting this betting slip without objection. Subsequent complaints shall not be considered. The bookmaker is entitled to cancel or correct bets which contain spelling, calculation or quota errors at any time on its own initiative- even after conclusion of the contract - without the prerequisites of § 871 ABGB being present. The right of the bookmaker to contest the contract due to error (§ 871 ABGB) remains unaffected.
11. should it transpire after the betting contract has been concluded that the content of the betting contract - for whatever reason - is neither determined nor determinable, the bet shall be invalid, and the stake shall be refunded.
12. A unilateral right of withdrawal by the bettor after conclusion of the betting contract is excluded.
13. The customer is prohibited from betting on events in which he himself is involved. Likewise, no bets may be placed on events in the name of persons who are involved in these events. The bookmaker reserves the right to cancel bets and refuse to pay out prize money or refund stakes in the event of a breach of this provision. It is not the responsibility of the bookmaker to ascertain whether the customer is in breach of this provision. The bookmaker is therefore entitled to take action at any time after becoming aware of it.
14. The Bettor is not permitted to assign, pledge or otherwise legally dispose of any claims against the Bookmaker arising from betting contracts, whether against payment or free of charge, or to offset such claims against claims of the Bookmaker.
15. If the bookmaker has issued a betting slip, the payment of the betting winnings shall be made without exception against return of the original betting slip. The bookmaker shall not be liable or obliged to pay for any loss or damage (destruction) of the betting slip. The bookmaker shall also not be obliged to check the entitlement of the betting slip holder.
16. If betting slips are not presented within 90 days of the day following the end of the betting event, the bettor's entitlement to payment shall lapse. The bookmaker may reserve the right to pay out the betting winnings up to 45 days after the presentation of the betting slip. In any case, the bookmaker may make the payout of a betting win dependent on the customer presenting a valid photo ID.
17. All personal data shall be processed in accordance with the provisions of the data protection laws applicable in Austria.
18. The legal relationship between the customer and the bookmaker shall be governed by Austrian law. In the absence of other mandatory provisions pertaining to jurisdiction, the courts responsible for the location of the bookmakers’ head office in Austria shall have jurisdiction over any dispute arising out of or in connection with the conclusion of the bet or game.
19. In case of suspicion of betting fraud or manipulation of games, the bookmaker is entitled to pass on the data stored by the bookmaker to authorities, sports associations or other third parties involved in clarifying the suspicion or manipulation. This also includes the information about the bets under suspicion.
20. The betting account set up by GW is managed for the account and at the risk of the betting client. The bookmaker accepts no liability for misuse of the account and for misuse of the betting account by unauthorized persons. The Bettor is therefore advised to treat his username and password confidentially, as all account transactions under the username and password are for the account of the Bettor.
21. complaints against account statements and against the balances stated therein must be made by registered letter at the latest within 30 days from the end of the month in which the weather event took place.
22. The bookmaker is entitled to correct obvious errors in the preparation of the customer account statements.
23. The Bettor agrees that the personal data which comes to the knowledge of the Bookmaker in the course of betting transactions will be stored and processed by the Bookmaker with the aid of automated systems in accordance with the applicable Austrian data protection laws. The Bettor further agrees to the transmission of advertising material and other mailings and information by the Bookmaker by post, fax, e-mail or SMS or has the option to unsubscribe from these at any time.
24. Only one registration is allowed per betting customer. In the event of a violation, all accounts of the customer will be blocked, and a payout of winning bets will be refused. Any costs incurred shall be borne by the customer.
25. In the event of misuse or abuse of the betting account of any kind whatsoever, the bookmaker shall not be liable for any damages incurred and no winnings shall be paid out.
26. In some countries, participation in sports betting or the conclusion of such is prohibited or subject to legal restrictions. The bookmaker cannot accept any liability for any disadvantages or damages incurred by the customer due to the disregard of prohibitions of his home country. In particular, bets cannot be accepted from residents of the following countries for legal reasons: United States, England, Australia and France. Prizes will not be paid out if a betting account is improperly set up in this context.
27. The customer declares that the data provided during registration are correct. He is obliged to inform the bookmaker of any changes to this data.
28. Should it be determined at any time that the customer has provided incorrect data during registration or changes to their data, or that bets have been placed from countries which are expressly excluded, the bookmaker is entitled to exclude the customer from participating in the offer. The bookmaker has the right to declare all bets placed up to this point invalid and to dissolve the contractual relationship retroactively. In such cases, the customer shall only be entitled to a refund of the deposits less the accrued expenses.
29. In the following cases, the bet shall be invalid, or the betting contract shall be deemed to have been subsequently cancelled by mutual agreement, with the legal consequence that the bet stake must be paid back to the bettor:
a) If the betting event does not take place as stated in the odds sheet (e.g.: reversed home right), unless the home team - for whatever reason - exercises its home right at a foreign sports facility.
b) If the bet is placed after the actual start of the betting event on which the bet is based or not in accordance with the betting rules. However, this shall not apply to those bets which, due to their nature, are continuously offered by the bookmaker even after the start of the betting event and which are marked as such bets - which can be concluded even after the start of the betting event - such as, for example, long-term bets and live bets. The time of the conclusion of the betting contract determined by the bookmaker is binding for the bettor.
c) If an event is cancelled or does not take place, unless:
c a) at the time of the cancellation, an alternative date for this event has already been fixed, which is within the following two calendar days, calculated from the originally scheduled start of the event, or
c b) the event is postponed as part of a sporting tournament event (e.g. world, European or national championships, Olympics, tennis tournament, etc.).
d) If the event is abandoned without an official classification being made immediately after the abandonment. Subsequent changes to the ranking (e.g. decisions "at the green table" or by way of committee ruling) are therefore disregarded.
e) If a tennis match is ended by walk-over.
30. The following rules shall apply in particular to the assessment of the outcome of the bet:
a) The results announced immediately after the end of the betting event (e.g. presentation ceremony, if this takes place immediately after the betting event) shall be decisive.
b) In the case of soccer matches, the result after 90 minutes (regular playing time), in the case of ice hockey matches after 60 minutes (regular playing time) shall be decisive. Any extra time or penalty shoot-outs etc. therefore have no influence on the betting contract, unless the contracting parties have agreed otherwise by notation in the bookmaker's records (e.g. European Cup - promotion bet).
c) If two or more events of the same type (e.g. two giant slaloms) take place at one venue, all bets placed before the start of the first event shall be valid only for the first event, unless expressly agreed otherwise.
31. In the event of a "dead heat" (2 or more tied finishers), the payouts will be divided accordingly (e.g. bet 100, odds on the winner: 1.8, results in a payout of 180): Bet 100, odds on the winner: 1.8, results in a bet payout of 180, with two winners the payout is therefore 90 each, with three winners 60 each). If only two starters (teams) participate in betting events (e.g. training duel) and no draw odds are offered, the payouts are not divided in the case of "dead races", but the entire stake is paid back.
32. If the betting event takes place in accordance with these General Betting Rules and a participant or team does not take part in this event, the betting contract remains valid ("play or pay"). This means that a bet placed on a non-participant or on a non-participating team is deemed to be lost by the customer, except in the case of ‘Head-to-Head’ bets (see Supplementary Betting Rules).
33. if several betting events are combined ("combination bet"), the following shall apply:
a) If one or more events are cancelled, interrupted or do not take place for other reasons without an addendum within the meaning of item 29 c or without an official valuation within the meaning of item 29 d, these betting event(s) shall be valued at odds of 1.00; this shall also apply to tennis matches ended by w.o..
b) If all betting events are cancelled, interrupted or do not take place for any other reason without a supplement in the sense of point 29 c or without an official evaluation in the sense of point 29 d, the betting contract shall be cancelled retroactively, and the stakes shall be refunded. This also applies to tennis matches terminated by w.o..
c) If the contract is concluded only after the start of one or more events, odds of 1.0 shall apply to these events; this shall not apply to the bets listed in item 29 b, 2nd sentence. If the bet is placed after the start of all events, point 29 b shall apply mutatis mutandis.
34. prohibited bets according to § 11 StWttG Betting operators may not offer, place or arrange the following bets:
1. betting during an ongoing event (live betting), with the exception of live betting on the final result, the intermediate result and on which team will score the next goal in soccer and ice hockey;
2. bets which, according to general moral feeling, grossly violate human dignity;
3. bets on sporting events that have already taken place at the time the bet is placed, such as pre-recorded or virtual sporting events;
4. bets that aim to kill or injure humans or animals;
5. betting that disparages people on the basis of gender, sexual orientation, ethnicity, religious belief, age or disability;
6. betting on sporting events in which children and young people predominantly participate;
7. betting with children and young people as customers.
1.2 Supplementary Provisions
1. The Supplementary Provisions apply in addition to the General Provisions.
2. By placing a bet, the Bettor expressly declares that he/she has read, acknowledged and understood the information on the website or at the betting venue, the Legal Provisions and these Supplementary Provisions in full.
3. By placing the bet, the bettor declares that placing the bet is not prohibited in the place where he/she enters the bet on the Internet and that he/she has fully informed himself/herself about the legal provisions applicable to him/her. GW shall not be liable for any disadvantages incurred by the bettor because of disregarding legal prohibitions in the country in which he/she enters the bet on the Internet.
4. For bets placed via the internet between the betting client and GW, the codes (username and password) provided by the client must be used. The bookmaker accepts no liability for misuse and use by unauthorized persons of a betting account via the internet when the username and password are specified. Therefore, it is expressly pointed out that the username and password are to be treated confidentially, as all account movements using these codes are for the account of the betting customer.
5. GW accepts no liability for damage caused by delayed, faulty or non-concluded data transmission on the Internet.
6. For a bet to be valid, a balance on the betting account is required that at least corresponds to the amount of the bet. Bets shall only be accepted if the entire stake is credited to the respective GW customer account in good time before the start of the sporting event on which the bet is based.
7. the bet becomes valid as soon as a corresponding confirmation has been received and the stake has been debited from the betting account.
8. GW is entitled to correct obvious errors in the customer account that are based on error.
9. The Bettor agrees that telephone calls made to him/her may be recorded on tape and stored in accordance with applicable Austrian data protection laws and further agrees to the transmission of advertising material by GW via e-mail, fax, SMS or post, but may revoke this at any time.
10. The published odds lists are for information only and the odds may change at any time and are without guarantee.
11. GW may refuse to open a betting account to anyone without giving reasons.
12. The Bettor declares that the data provided by him/her during registration is correct and complete and agrees that this data will be stored and processed exclusively within the framework of the betting operation.
13. in the following sports (MLB, NBA, NFL, Aussie Rules), postponements of more than 12 hours are considered match cancellations. These matches will be settled at odds of 1.00. Match, handicap and over/under bets refer to the result of the regular playing time including any overtime (for baseball including extra innings) unless otherwise stated.
14. First retirement: If several drivers retire at the same time (e.g. collision), a quota sharing will take place. In case of a start collision, only those drivers who do not participate in the restart are considered as retired.
Retirement: You are betting that a certain driver will not be classified in the final classification according to the FIA (90% rule). The driver who has completed less than 90% of the total race distance is considered not to be in the final classification. The driver must start the race for the bet to be valid.
No retirement: You bet that a certain driver will be classified in the final classification according to the FIA (90% rule). The driver who has completed more than 90% of the total race distance is considered to have not retired. The driver must start the race for the bet to be valid.
15. head-to-head betting: you bet on a player or team and they must be ahead of another player or team in the standings. Both participants must compete, otherwise the H2H is rated 1.0. If both competitors do not reach the finish, the H2H will also be scored 1.0. In competitions with 2 rounds, if both competitors do not reach the final classification in the 2nd round, the better placed competitor in the 1st round wins. In case of an EX-Aequo placing the H2H will also be cancelled.
16. in the case of withdrawals from the customer's account that are only preceded by the deposit and the deposit has not been converted into bets at least once, we reserve the right to charge processing fees.
17. The betting customer agrees that customer data, which can be retrieved by the customer himself/herself and which relate to bookings and bets placed will be archived from the customer overview for a period of approx. 12 months. GW therefore recommends that the betting customer print out this data regularly and keep it. The customer has the option of requesting archived data for a processing fee in accordance with the applicable data protection regulations.
18. Any correspondence with GW may be conducted in German and English.
Motorsport
19. The winner of a head-to-head is, unless otherwise stated, the better placed participant in the final standings. If the final result does not give a clear ranking for both participants, all bets placed on this head-to-head duel will be settled at 1.0. If both drivers retiring, the driver who has completed more laps will win, or if both drivers retire on the same lap, the H2H will be settled at 1.0. Both drivers must be entered and participate in the race for the bet to be valid. If a competitor does not start the race, for whatever reason, all bets placed on that duel will be settled at 1.0.
Cycling
20. The winner of a head-to-head is, unless otherwise stated, the better placed participant in the final standings. If the final result does not show a clear ranking for both participants, all bets placed on this head-to-head duel will be settled at 1.0.
21. both competitors must be named for and participate in the race for bets to stand. Should a participant not start the race for whatever reason, all bets placed on this duel will be settled at 1.0.
Tennis
22. Win bets If a match is not completed, all bets placed on that match will be settled at 1.0. If one of the two named players is changed before the start of the match, all bets placed on that match will be settled at 1.0.
23. Set bets If the number of sets to be played changes, all set bets or special bets placed on this match will be settled at 1.0. Bets on the match remain valid.
24. tournament victory If the betting event takes place in accordance with these General Terms and Conditions and a participant or team does not appear for this event, the betting contract shall remain valid ("play or pay"). This means that a bet placed on a non-participant or on a non-participating team is deemed to be lost for the customer.
25. Number of Games This provision refers to the number of games played in the match. The entire match must be completed, otherwise all bets placed on that match will be settled at 1.0. A tie break or champions tie break is counted as "1" game.
26. 1st, 2nd, 3rd, 4th, 5th set - result bet. If a match is not completed, all bets placed on this special bet will be settled at 1.0.
27. 1st, 2nd, 3rd, 4th, 5th set - number of games. If a match is not completed, all bets placed on this special bet will be settled at 1.0.
28. If an incorrect number of sets to be won is stated on the bet slip (e.g. "Best of Three" instead of "Best of Five"), handicap, over/under, set and special bets on the number of games and sets played will be settled at 1.0. Bets on the match remain valid.
29. General: In the following cases bets remain valid: -> Change of match day -> Change of venue -> Change from "Indoor" to "Outdoor" and vice versa.
Formula 1
30. For all Formula 1 bets, the official result at the time of the award ceremony will apply.
31. Qualifying - Which driver wins the qualifying? Any penalties imposed on a driver before and after qualifying (time penalty, demotion, etc.) will not be taken into account.
32. Qualifying - Head-to-Head Driver The winner of the head-to-head duel will be the driver with the highest qualifying position. Any penalties imposed on a driver before and after qualifying (time penalty, demotion, etc.) will not be taken into account. Both drivers must participate in the qualifying. Should a driver, for whatever reason, not start qualifying, all bets placed on this duel will be settled at 1.0.
33. Qualifying - Head-to-Head Team The team with the better placed driver wins the duel. Both teams must participate in qualifying for the bet to be valid. Any penalties imposed on a driver before and after qualifying (time penalty, demotion, etc.) will not be taken into account.
34. Race Head-to-Head Driver The winner of a Head-to-Head duel is the driver who is placed higher in the final standings. Both drivers must start the race (starting from the warm-up lap) for the bet to stand. If both riders drop out, the rider who has completed more laps wins, if both drivers drop out on the same lap, the H2H is scored 1.0.
35. Who finishes the Grand Prix? (No retirement/retirement): A driver finishes a Grand Prix when he/she is officially classified, i.e. completes 90% of the race distance. The driver must start the race (applies from the warm-up lap) for the bet to be valid.
36. How many cars are included in the classification? The official result according to the FIA applies: www.fia.com
37. Is there a safety car phase? If a race is started with a Safety Car, the bet is settled at 1.0. VSC (Virtual Safety Car) does not count as a safety car phase.
38. Leader after the first lap? If a race is started with a safety car, the bet is settled with 1.0.
Winter sport
39. Head-to-Head Duels The winner of a head-to-head duel is, if not stated separately, the better placed competitor in the final ranking. The final result according to FIS (www.fis-ski.com) is valid. If the final result does not show a clear ranking for both participants, all bets placed on this head-to-head duel will be settled with 1.0. Both participants must be named for and participate in the competition for bets to stand. If a participant does not start the match for whatever reason, all bets placed on that match will be settled at 1.0.
40. If both competitors do not qualify for the second round, the better placed competitor in the first-round wins.
41. The winner of a head-to-head duel in ski jumping is, if not stated separately, the better placed competitor in the final ranking. The final result according to FIS is valid (www.fis-ski.com). If both competitors do not qualify for the 2nd round, the better placed competitor in the 1st round wins.
„Fantasy League“
42. For fantasy bets, only the number of goals scored by the respective teams counts. Example: Wacker Innsbruck wins 4:2 against KSV 1919 and Bayern 04 Leverkusen wins 3:0 against SC Freiburg. Since Wacker scored 4 goals and Bayer Leverkusen only 3, Wacker Innsbruck wins the fantasy match 4:3. If both teams score the same number of goals, the fantasy match is considered a draw. If a match between the two teams is cancelled, the Fantasy match is also cancelled.
The Fantasy League can only be combined with each other and not with other bets.
Cashout und Re-Bet
42a. With Cash-out you have the possibility to sell back open non-rated bets to us. The possible cash-out amount of a bet is displayed in your customer account under open bets. It is not always possible to cash out at any time. There is no guarantee that a cash-out will be possible.
42b. Re-Bet is an advanced cashout feature. You buy back the bet and a new betting slip is created with the open tips in your betting slip. You can edit the betting slip individually, for example: Add or remove tips.
Live bets
43. For all bets, unless otherwise stated (e.g.: Who will advance, who will win the cup, etc.), the result after normal playing time applies.
44. The validity of the live bet is entirely independent of whether there is a live broadcast of the event, as the bookmaker has no influence on the broadcast of events. All bets will be evaluated after the end of the match/event after an official result is available.
45. In the event of a match being abandoned, all bets already placed shall in any event remain valid.
46. all bets that have been placed but not yet settled shall remain valid if;
1. at the time of abandonment, a date for the continuation of this betting event has already been set which lies within the following 2 calendar days, calculated from the originally scheduled start of the betting event, or
2. the event is continued within the framework of a sporting tournament event (e.g. tennis tournament, etc.).
If at the time of the abandonment no new date for the continuation has been set or is planned, the bets whose outcome has not yet been finally determined shall be settled with 1.0.
e.g. abandonment in the second half at 4:0 (Over/Under 1.5 goals, Over/Under 2.5 goals [only for "live bets", not the normal special bet] apply, 4th goal as well as the match, the handicap bets, bets on Over/Under 4.5 goals, Over/Under 5.5 goals etc. are valued at 1.0);
e.g. abandonment in tennis in the 2nd set (bets on the 1st set, over/under bets of the matches of the 1st set as well as the already rated match bets of the 2nd set are valid, bets on the 2nd set, as well as on the match, over/under bets of the games of the 2nd set and handicap bets will be settled at 1.0).
If a match is not continued but is replayed, all bets already settled remain valid. Bets that have not yet been settled will be settled with 1.0. This applies to all sports (e.g. 1st period, 1st quarter, match, handicap, over/under goals, etc.).
47. All additional information - such as playing time, score, text information etc. - is without guarantee.
48. Bets placed after the actual outcome of the event has occurred are valued at odds of 1.0.
49. Handicap bets in tennis (sets or games) refer to the whole match, i.e. the set or game handicap must be added to the final result. Handicap bets in football and ice hockey refer to the whole match, i.e. the goal handicap must be added to the final result (after regular playing time, excluding any extra time).
Basketball Live
50a. Type of betting: over/under without extra time. All points of the regular playing time count for the evaluation.
50b. Type of betting: over/under including extra time. The regular playing time plus the points scored in extra time count towards the score.
Tennis Live
51. over/under bets on the number of games: If there is a Champions Tie-Break, this counts as "1" game. e.g. the match ends 3:6, 6:3, Champions Tie-Break 10:4, then the number of games is calculated as follows: Set 1 (3:6) -> 9 games + Set 2 (6:3) 9 games + 1 game for the Champions Tie-Break, results in a total number of games of 19 games.
Goal scorer
52a 1st goal player: You bet on the player who scores the 1st goal in the match during regular playing time. If your player does not take part in the match, the bet is refunded. If your player is in the squad and sits on the bench but is not substituted, the bet is lost. If no goal is scored in the entire match or if the first goal is an own goal, the bet is lost.
52b Anytime Goal scorer. You bet on the player who scores a goal in the match during regular playing time. If your player does not take part in the match, the bet is refunded. If your player is in the squad and sits on the bench but is not substituted, the bet is lost. If no goal is scored in the entire match or if the goal is an own goal, the bet is lost.
52c. Goal scorer (yes/no): You bet whether the specified player will score a goal within the regular playing time or not. If the player does not take part in the match, the stake is refunded. An own goal by the player is not counted as a goal.
52d. Last Goal scorer: You bet on the player who scores the last goal in the match during regular playing time. If your player does not take part in the match, the stake is refunded. If your player is in the squad and sits on the bench but is not substituted, the bet is lost. If no goal is scored in the entire match or if the last goal is an own goal, the bet is lost.
1.3 Provisions on marketing promotions
(Bonuses/deposit bonuses/free betting credits etc.)
1. Any marketing bonuses can initially only be used for betting but cannot be transferred or paid out.
2. Any marketing bonuses may be unilaterally revoked or prematurely terminated by the bookmaker at any time.
3. all marketing bonuses will remain with the bookmaker (as a blocked amount) until the customer has met the relevant accepted conditions. Should the customer request a payout before these conditions have been met, the payout will not be made before these conditions have been met.
4. participation in a marketing campaign only takes place through individual consent to this marketing campaign by confirming the respective conditions.
5. the bookmaker reserves the right to exclude customers from marketing promotions at any time or to close betting accounts without giving reasons in the event of abuse of the marketing promotion.
6. marketing promotions that are tied to the fulfilment of other circumstances (e.g. in the case of advertising of new customers) and would therefore only be credited to the account after the occurrence of these circumstances will not be credited under any circumstances if the customer has excluded her/himself from the betting offer in the meantime or has been excluded by the bookmaker. All costs incurred shall be borne by the customer.
7. free bet: Only the winnings of a free bet are credited. (Bet win - Bet stake)
8. each marketing promotion is valid only once per person/customer account/household/IP address. In the event of misuse, affected customer accounts/customer cards will be closed/deactivated and any winnings retained. All costs incurred shall be borne by the customer.
9. if a bet placed with a freebet is cancelled or postponed, the freebet amount will not be refunded.
10. The current exact bonus conditions are displayed on our websites.
1.4 Non personal bet
For other than personal and direct forms of betting contracts concluded with the help of means of communication (e.g. telephone, fax, letter, email, mobile phone or internet betting), these betting provisions shall apply mutatis mutandis, unless otherwise expressly stipulated. Any supplementary regulations for such forms of betting shall be announced separately by the bookmaker as binding (e.g. in correspondence, via e-mail or on its homepage).
1.5 Minimum stake, maximum stake and winning limits
|
EURO € |
|
|
Minimum stake per bet |
0,50 |
|
Maximum stake per bet (without betting customer card) according to § 8 (3) StWttG (Styria) |
50,00 |
|
Winning limit per bet (excl. bonus) for online registration |
10.000,00 |
|
Winning limit per bet (excl. bonus) in the shop |
15.000,00 |
|
Profit limit per customer and per week ** |
40.000,00 |
If a customer plays several identical bets whose total win sum exceeds GW's win limit, the bookmaker has the unilateral right to reduce these bets to such an extent that the win limit is complied with. Since the win limit is known to the customer, GW is not liable in this case for possibly lost winnings. GW reserves the right to set limits that deviate from the above-mentioned win limits for individual customers at any time and without stating reasons.
1.6 Betting customer card
According to the StWttG, the betting company must issue a consecutively numbered betting customer card for each betting customer for the operation of a betting terminal and for bets whose stake exceeds an amount of € 50 upon presentation of a photo ID.
The following data must be noted on the betting customer card.
(1) The name of the betting company,
(2) card number,
(3) the name, the date of birth of the betting customer, as well as
(4) the date of issue.
Only one betting customer card is permitted per betting customer. This card always remains the property of GW. If you lose your betting customer card, you can apply for a new betting customer card, whereby the old betting customer card loses its validity. The bookmaker accepts no liability for misuse and use by unauthorized persons of your betting customer card. Therefore, it is expressly pointed out that the username and password must be treated confidentially, as all account transactions using these codes are for the account of the betting customer. The betting customer card is not transferable to other persons.
1.7 Deposits
Some deposit methods may incur fees, which will be indicated separately on the deposit page if applicable.
1.7.1 Card transactions
The Cardholder declares that:
he/she is aware that internet gambling may be illegal in the country where he/she is located and that he/she is therefore not authorized to use his/her Payment Card for this transaction.
he/she is responsible for knowing the laws on online gambling in the cardholder's country.
He/she is advised to keep a copy of the transaction records and the merchant's policies and regulations.
he/she has reached the minimum age required by law in the place where the contract is concluded and has the legal capacity to enter this contract.
1.8 Payments/Withdrawals
Withdrawals for branch customers are made directly in the branch and are free of charge! For withdrawals exceeding a total amount of € 2,000, a new customer identification is carried out and the data is recorded in the cash withdrawal form.
For customers registered on GW online, the following conditions apply to withdrawals:
1. one withdrawal per customer and month is free of charge each additional withdrawal will be charged with a handling fee of 10 €. The maximum amount that can be withdrawn per withdrawal request is 500 €.
2. the amount deposited online must be wagered at least 1 time before a withdrawal can be requested, otherwise a fee of 10% of the deposited amount will be charged + 5€ handling fee.
3. the minimum amount that can be withdrawn online is 10 €.
4. withdrawals can only be made to the same account as the deposit.
Some withdrawal methods may incur fees, which will be indicated separately on the withdrawal page if applicable.
1.9 Player protection
(1) Any person may have himself/herself blocked from placing and brokering bets as well as from acting as a betting customer (self-blocking). Self-blocking shall be effected by written notification to the betting company. The betting company may exclude persons from participating in a bet without giving reasons.
(2) If a bettor has reason to believe that the frequency of his/her participation in bets endangers the minimum subsistence level, the betting company shall ensure that a discussion is held with the person concerned. In this discussion, the person concerned shall be informed about the dangers of participating in betting and the development of betting addiction including its negative effects as well as about the possibilities of counselling and clarification talks in suitable institutions and the possibility of a ban.
(3) If the person concerned cannot credibly refute the justified assumption that his or her subsistence is at risk, or if he or she refuses the counselling interview or if the counselling interview confirms that the suspicion is well-founded, the betting operator shall block the person.
General information about the dangers of participating in betting for the emergence of gambling addiction and its negative effects.
We are interested in our customers betting responsibly and within their financial means. GW is aware of the fact that excessive participation in sports betting can lead to personal and social problems.
GW therefore consciously avoids excessive stimulation of the need to bet through advertising and marketing activities.
In order to guarantee you a responsible approach to sports betting, we offer the following options for your customer account.
Self-limits:
- Stake limits, both temporal and per betting slip.
- Deposit limit
- Loss limit
- Maximum session duration is an additional addiction prevention measure and serves to avoid a possible gambling frenzy or to interrupt it.
These self-limit features allow you to restrict the amount of money you deposit into your account or wager on bets so that the specified amount cannot be exceeded within one day, one week or 30 days.
You can further reduce the specified amount at any time. However, an increase is always only possible again after a certain period of time after the last reduction. Our customer service staff will be happy to provide you with more information but are not able to cancel the limits you have set.
You can also deactivate advertising/newsletters from GW at any time.
1.9.1 Counselling center - addiction prevention
Institut Glückspiel & Abhängigkeit
Wilhem-Kreß-Straße 3
5020 Salzburg
Tel.: +43 662 874030
Email: office@spielerschutz.eu
https://www.spielerschutz.eu/kontakt
Styria
Steirische Gesellschaft für Suchtfragen (b.a.s.)
Dreihackengasse 1, 8020 Graz
Tel.: +43 316 821199
E-Mail: office@bas.at
http://www.fachstelle-gluecksspielsucht.at
1.10 Betting Fee
Starting from April 1, 2025, a legally mandated betting fee of 5% on the stake will be applied in Austria.
Half of this fee will be passed on to the customer and automatically deducted from the stake for each bet placed.
1.10.1 Calculation of the Betting Fee
Example: A customer places a €10 bet (total stake). 2.5% of the stake is charged as a fee. The actual stake placed is: €10 - €0.25 = €9.75.
1.10.2 Calculation of the Betting Fee Shop
The betting fee is calculated based on the gross stake.
This means that the actual amount wagered (net stake) results from the total stake minus the betting fee.
Example:
A customer places a €10 bet (total stake).
The actual net stake is: €10 * 0.95 ≈ €9.50
The betting fee is: €10 - €9.50 = €0.50
1.10.2 Important Notes on the Betting Fee:
The betting fee is charged regardless of the outcome of the bet. The customer has no right to a refund of the betting fee, neither in the event of a change or abolition of the legal regulation nor in the case of match cancellations, void bets, or other bet adjustments.
1.11 Matched Betting and Automated "Bots"
If it is determined that the customer is using techniques such as matched betting or automated "bots" for placing bets, we reserve the right to withhold any resulting winnings. Additionally, a fee of 10% of the deposit amount plus a processing fee of €10 will be charged.10 % Fee is charged for using KI Bots or Scripts.
1.12 Final terms
< (1) The bookmaker reserves the right to change the general terms and conditions at any time.
<2) Severability clause: Should one of the provisions of these General Terms and Conditions be or become invalid/impracticable, this shall not affect the validity of the remaining provisions.
This is an unofficial translation of the General Terms and Conditions of Grün-Weiss Sportwetten Styria GmbH into English. It does not reflect the general terms and conditions of Grün-Weiss Sportwetten GmbH. Only the original German text of the General Terms and Conditions of Grün-Weiss Sportwetten GmbH does.
For all legal disputes arising from or related to contracts, services, or usage agreements concluded with Grün Weiss Sportwetten Styria GmbH, as well as for all disputes arising from the business activities of Grün Weiss Sportwetten Styria GmbH, the court of jurisdiction shall exclusively be Graz, Austria, unless legally mandated otherwise. Austrian law shall apply exclusively. 1.13 Imprint
Grün-Weiss Sportwetten Styria GmbH
Andritzer Reichsstrasse 56
8045 Graz
Austria
Email: office@gwbet.com
Company register: FN 168370d
Tel.: +43 (0)316 69 33 (12:00 - 20:00 GMT+1)
Fax: +43 (0)316 69 86 30
Full member of the Austrian Bookmakers Association
Graz, 30.03.2025